Terms and Conditions

Terms & Conditions

This website, www.24acres.com or www.24acres.in, and Mobile Apps (hereinafter referred to as “24acres”) is owned, hosted and operated by Cosmosamba IT Services Private Limited, having its corporate office at 1st Floor, Shivam Road, Hyderabad – 500044. These terms and conditions regulating use of these Services constitute a legally binding agreement between 24acres and the User (the “Agreement”).

24acres and/or any other website(s) linked to this website is an online information and communications service provided to you, subject to your compliance with the terms and conditions set forth below.

PLEASE READ THIS DOCUMENT CAREFULLY. BY ACCESSING OR USING 24ACRES, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS AND CONDITIONS, YOU SHOULD NOT ACCESS OR USE 24ACRES. IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS, PLEASE CONTACT (support@24acres.in)

Cosmosamba IT Services Private Limited may amend/modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting of the modified terms and conditions on 24acres. You may review the modified terms and conditions periodically to be aware of such modifications and your continued access or use of 24acres, shall be deemed conclusive proof of your acceptance of these terms and conditions, as amended/modified from time to time. Cosmosamba IT Services Private Limited may also suspend the operation of 24acres for support or technical upgradation, maintenance work, in order to update the content or for any other reason.

If you utilize 24acres in a manner inconsistent with these terms and conditions, Cosmosamba IT Services Private Limited may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse may be deemed to be fit and proper.

Definitions

The term Subscriber would include any person, whether an individual or a legal entity who has subscribed to the Services of 24acres (whether on a paid or free basis), and to whom the access to 24acres is restricted by the use of a sign in user name and a password. The user name and password are either allotted by 24acres or chosen by the Subscriber or agreed upon by 24acres. It is made abundantly clear that only the authorised User has the right to access the Services so offered by 24acres.

The term Browser/Visitor will mean and include a person who utilizes any of the Services offered by 24acres, without the need or a requirement to create an account i.e. visits non-restricted portions of 24acres.

The use and access to 24acres shall be subject to these terms and conditions. For the purposes of this Agreement, any person who does not have a legal or a contractual right to access the Services, but does so, will fall within the definition of an ‘unauthorised user’ and will nevertheless be subject to the terms and conditions regulating the usage of 24acres, and expressly so with respect to respecting the intellectual property rights of the Cosmosamba IT Services Private Limited, and abiding by terms and conditions below mentioned.

The terms ‘User’ and ‘Customer’ would include both the Subscriber/Advertiser(s) and Browser/Visitor(s)

The terms ‘Service’ or ‘Services’ would mean to include the interactive online information service offered by 24acres on the internet through which the user may access information carried by 24acres in the database maintained by it. The terms would also include to mean the search tools through which the User can search through the hosted databases and information using a number of search tools that are present with a selection matching their search criteria. The term would also include services by way of space used by customers for advertisements such as listings and banners. Users then select one or more of the items presented to view the full document/ record. The term Service does not extend to 24acres acting as an agent either express or implied on behalf of any User/Customer and is merely acting as a medium of information exchange.

The term RERDA shall mean and include the Real Estate (Regulation and Development) Act, 2016 (http://mhupa.gov.in/User_Panel/UserView.aspx?TypeID=1535) as amended read with any rules or regulations that might be framed thereunder.

The term LMA shall mean and include the Legal Metrology Act, 2009 (https://consumeraffairs.nic.in/acts-and-rules/legal-metrology/the-legal-metrology-act-2009) as amended read with any rules or regulations that might be framed thereunder.

SUBMISSION AND ADMINISTRATION OF LISTINGS/ADVERTISEMENTS

Any User agrees not to submit any property descriptions, photographs, financial, contact or other information contained in each property’s data to 24acres unless the User submitting such a Listing/Advertisement has acquired received all necessary rights and authorizations from the owner of such property or the power-of-attorney holder, including from the photographer and/or copyright owner of any photographs, to publish and advertise the said Property(s) on the User’s website or on 24acres. Similarly, 24acres doesn’t take any ownership, directly or indirectly towards any person whatsoever, with respect to banners hosted on its website by its customers, which are strictly in the nature of sale of space by 24acres & it has not carried out any independent verification on the authenticity or compliance requirements, as may have been required under any law for the time being in force, of such images/ banners/ listings. In case a User is covered under the RERDA, it shall have to ensure adherence of all compliance necessary, including but not limited to obtaining the necessary registrations etc. The User shall disclose all material information as required by LMA and in respect of their registrations under RERDA and all such property(s) submitted including the present status and nature of such property and shall also disclose whether the property is free from all encumbrances or not. The User in addition shall furnish a brief background of such property in respect of title, ownership and possession, Cosmosamba IT Services Private Limited may also require the User to support his/her claims with respect to the status of the property with such documents as may be specified by it from time to time. The User may further be required to substantiate his claims as to the nature and status of the property by swearing an affidavit stating the authenticity of the information/data so provided/displayed. Cosmosamba IT Services Private Limited may at its sole discretion but without any obligation to, search for such and remove properties that are alleged to have been submitted in violation of this provision. In addition, Cosmosamba IT Services Private Limited may require additional evidence of compliance with this provision from Users who are alleged to have submitted properties or other information/data in violation of these terms and conditions. Cosmosamba IT Services Private Limited will, in its sole discretion, terminate the accounts of, and refuse Service to, any User who repeatedly or intentionally violates these terms and conditions . Additionally, the User agrees to allow the Property listing, or any part of it, to be searched, displayed, accessed, downloaded, copied, and otherwise referred to by users of the User’s website or the 24acres website. Cosmosamba IT Services Private Limited shall have the sole authority to choose the manner in which any Property will be searched, displayed, accessed, downloaded, copied, and otherwise used on 24acres and Cosmosamba IT Services Private Limited shall have the right to modify the property listing in the exercise of its rights under these terms and conditions. In addition to the terms aforementioned the User agrees

(a) to represent and warrant that all Properties and associated information provided by the User will be accurate;

(b) that the User will not permit the posting of a property on 24acres under a name other than the name of a real estate agent who has been duly authorized and engaged by the owner of the property in this regard;

Cosmosamba IT Services Private Limited shall place the information relating to properties at defined sections of 24acres or such other mirror or parallel site(s). Cosmosamba IT Services Private Limited reserves, in a manner consistent with reasonable commercial business practices, the right to remove all or any part of the Properties posted on the User’s website or on 24acres without notice. Cosmosamba IT Services Private Limited accepts no responsibility for checking/verifying the accuracy of reports or data files submitted by the User. While Cosmosamba IT Services Private Limited shall take all reasonable efforts for data backup and business resumption, the User will be solely responsible for retaining back-up copies of all information, photographs and other materials furnished/submitted to 24acres.

Users, who are buying/renting property/properties through 24acres, must verify details the property/properties as well as its right, title, ownership, lien etc. on their own.

Payment Terms

Payments for the Services offered by 24acres shall be on a 100% advance basis. The payment for Service once subscribed to by the subscriber is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of Cosmosamba IT Services Private Limited. Cosmosamba IT Services Private Limited offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts. User acknowledges and agrees that Cosmosamba IT Services Private Limited/24acres, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by User to Cosmosamba IT Services Private Limited under any other agreement or commercial relationship towards other products/services. Cosmosamba IT Services Private Limited gives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only. Cosmosamba IT Services Private Limited undertakes no liability for free Services. Cosmosamba IT Services Private Limited reserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.

Cosmosamba IT Services Private Limited uses the maximum care as is possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a Payment Gateway, Cosmosamba IT Services Private Limited does not store or keep credit card data. Since the transaction happens on a third-party network not controlled by Cosmosamba IT Services Private Limited, once a credit card transaction has been completed, the payment information is not accessible to anyone at Cosmosamba IT Services Private Limited after completion of the on-line transaction at the Payment Gateway, this ensures the maximum security.

Cosmosamba IT Services Private Limited shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.

Refund in failed transactions

Though Cosmosamba IT Services Private Limited payment reconciliation team works on a 24 x 7 basis, Cosmosamba IT Services Private Limited offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Subscribers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. Refunds in the event of wrong/objectionable property content being posted on the site would be at the discretion of 24acres.

USE OF INFORMATION

User agrees to treat all information obtained from the Service, including listings, member directory, and any information otherwise made available to User in the Service (“Content”) as proprietary to 24acres. User agrees that Content reserved for members will be maintained as confidential and shall be protected as a trade secret of 24acres. 24acres does not ensure the accuracy of, endorse or recommend any Content and a User uses such Content at the User’s own risk. A User may access the listings/advertisements in the Service solely to obtain initial information from which further evaluation and investigation may commence. User shall limit access to and use of listings to personal and internal use, and shall not use listings obtained from the Service for further distribution, publication, public display, or preparation of derivative works or facilitate any of these activities in any way. User shall not use or reproduce any Content that is obtained from the Service, or that is otherwise made available to User in the Service, for or in connection with any other listing/advertising Service or device. User further shall not use the Service provided by the company in any other manner for or in connection with any other listing Service or device. Users violating these specific terms, specifically those Users searching the Service in an abusive or excessive manner, by automated or manual means, shall be subject to immediate termination of their membership without notice.

INTELLECTUAL PROPERTY RIGHTS

All logos, brands, trade marks and Service marks (“Marks”) appearing in 24acres are the properties either owned or used under license by Cosmosamba IT Services Private Limited and / or its associates. All rights accruing from the same, statutory or otherwise, wholly vest with Cosmosamba IT Services Private Limited / its associates. The access to 24acres does not confer upon the User any license or right to use in respect of these Marks and therefore the use of these Marks in any form or manner, whatsoever is strictly prohibited. Any violation of the above would constitute an offence under the prevailing laws of India.

Cosmosamba IT Services Private Limited respects the Intellectual Property Rights of all, it has and will continue to adhere to all the laws applicable in India in this respect. Cosmosamba IT Services Private Limited shall protect and respect the Intellectual Property Rights of the users as well as third parties to the best of its ability. In a case where a User(s) are found to be using 24acres as a platform to infringe the Intellectual Property Rights of others, Cosmosamba IT Services Private Limited will be free to terminate this Agreement forthwith without any notice to the user.

By allowing Users to access 24acres, Cosmosamba IT Services Private Limited grants the Users a limited, non-exclusive, non-assignable, revocable license (the “License”) to access and use the Services, provided that the User is in compliance with the terms and conditions of the Agreement.

RESTRICTIONS/ PROHIBITIONS

You hereby expressly agree not to:

(a) Utilise the Services offered by 24acres in any manner so as to impair the interests and functioning of Cosmosamba IT Services Private Limited/24acres and which is non-compliant with laws and regulations including RERDA.

(b) Access data not intended for you or log into server or account that you are not authorized to access;

(d) Attempt or breach security or authentication measures without proper authorization;

(e) Attempt to interfere with, access to any other user including but not limited to by submitting a virus of any kind or Trojan horse to 24acres, overloading, Flooding, mail bombing or crashing;

(f) Copy, distribute, download, display, perform, reproduce, modify, edit, alter, enhance, broadcast or tamper with in any way or otherwise use any material contained in 24acres except as permitted;

(g) Copy and distribute this information on any other server, or modify or re-use information, text, graphics, sound, etc. on 24acres to any other system. No reproduction of any part of 24acres may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or 24acres, whether in hard copy or electronic format, including postings to any other 24acres; or

(h) Remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from 24acres or link to 24acres, without our express written consent.

(i) The user shall not utilise the Services offered by 24acres in any manner so as to impair the interests and functioning of Cosmosamba IT Services Private Limited/24acres. The user undertakes not to duplicate, download, publish, modify and distribute material from the website unless specifically authorised by Cosmosamba IT Services Private Limited in this regard. The user undertakes not to establish any deep link or other connection to any specific page of 24acres other than the Home Page without obtaining prior consent of Cosmosamba IT Services Private Limited. Cosmosamba IT Services Private Limited strictly forbids copying, duplicating web pages or content using any automated process such as spiders, crawlers etc. or through any manual process for a purpose which has not been authorised in writing.

(j) users undertake that the Services offered by 24acres shall not be utilised to upload, post, email, transmit or otherwise make available either directly or indirectly, unsolicited bulk e-mail or unsolicited commercial e-mail. Cosmosamba IT Services Private Limited is not obligated to but reserves the right to filter and monitor and block the emails sent by you/user using the servers to maintained by Cosmosamba IT Services Private Limited to relay emails. All attempts shall be made by Cosmosamba IT Services Private Limited and the user to abide by International Best Practices in containing and eliminating Spam.

The User / subscriber / visitor to 24acres or affiliated site(s) is prohibited from uploading, posting, transmitting, updating or sharing any information that:

belongs to another person and to which the user does not have any right to;

is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

harm minors in any way;

infringes any patent, trademark, copyright or other proprietary rights;

violates any law for the time being in force;

deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

impersonate another person;

contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

Violations of system or network security may result in civil or criminal liability.

LINKS TO THIRD PARTY WEB SITES

24acres may provide links to other third-party World Wide Web sites or resources. Cosmosamba IT Services Private Limited makes no representations whatsoever about any other Web site you may access through 24acres.

DISCLAIMER AND WARRANTIES

24acres is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.

THE CONTENT OF 24ACRES IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

COSMOSAMBA IT SERVICES PRIVATE LIMITED AND ANY THIRD PARTY PROVIDING MATERIALS, SERVICES OR CONTENT TO THIS WEBSITE, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, COMPLETENESS OR ACCURACY OF THE INFORMATION, UPDATE OR CORRECTNESS OF THE INFORMATION, FREEDOM FROM COMPUTER VIRUSES, OTHER VIOLATION OF RIGHTS REGARDING SERVICES, PRODUCTS, MATERIAL AND CONTENTS OF 24ACRES.

Views expressed by the Users are their own, Cosmosamba IT Services Private Limited does not endorse the same and shall not be responsible for them. No claim as to the accuracy and correctness of the information on the site is made although every attempt is made to ensure that the content is not misleading/ offensive/ inappropriate. In case any inaccuracy is or otherwise improper content is sighted on the website, please report it to report abuse.

It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, Services, real estate and other related information listed on the website. Cosmosamba IT Services Private Limited does not warrant that the access to website will be uninterrupted or error-free or that defects in website will be corrected.

Cosmosamba IT Services Private Limited offers no guarantee no warrantees that there would be satisfactory response or any response at all, once the listing/banner is put on display. Any payments made to Cosmosamba IT Services Private Limited/24acres are solely for the purposes of display of the property advertised.

Users are strongly advised to independently verify the authenticity of any Pre-Launch offers received by them. Cosmosamba IT Services Private Limited does not endorse investment in any projects which have not received official sanction and have not been launched by the Builder/Promoter, users dealing in such projects shall be doing so entirely at their risk and responsibility.

No information contained herein shall constitute an invitation or an offer to invest in Cosmosamba IT Services Private Limited or any of its Affiliates. Further, nothing contained in 24acres should be construed as a recommendation to use any product, process, equipment or formulation, in conflict with any patent, or otherwise and Cosmosamba IT Services Private Limited makes no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise.

24acres is controlled and operated from India and Cosmosamba IT Services Private Limited makes no representation that the materials are appropriate or will be available for use in other parts of the World. If you use 24acres from outside India, you are entirely responsible for compliance with all applicable local laws as well as international conventions and treaties.

Cosmosamba IT Services Private Limited offers products, Services, content and various other functionalities through 24acres and its affiliate sites to specific regions worldwide. The Services offered in one region may differ from those in other regions due to availability, local or regional laws or legal impediments and other considerations/factors. Cosmosamba IT Services Private Limited does not make any warranty or representation that a User in one region may also obtain the Services as provided in another region. Information on 24acres may contain references to products, programs or Services that are not announced or available in your country. Such references do not in any manner imply that Cosmosamba IT Services Private Limited intends to announce, launch or provide such products, programs or Services in your country.

LIMITATION OF LIABILITY

Cosmosamba IT Services Private Limited will not be liable for any damages of any kind arising out of or relating to the use or the inability to use 24acres, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure and all other direct, indirect, special, incidental, punitive, loss of profit, exemplary or consequential damages whether based on warranty, contract, tort or any other legal theory including Force Majeure, and whether or not, such organizations or entities were intimated or advised of the possibility of such damages.

Cosmosamba IT Services Private Limited assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communication line failure, theft or destruction or unauthorised access to or alteration of User’s data/information. Cosmosamba IT Services Private Limited shall not be responsible for any problem or technical malfunction on-line-systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problem or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to any User and/or Members or to any other person’s computer related to or resulting from participating or downloading materials/information from the website.

Unless otherwise specified and notwithstanding anything contained in any other agreement or arrangement, by whatever name called, the performance obligation of Cosmosamba IT Services Private Limited (service provider) is to provide access of its on-line portal to the customer for the duration of the subscription period & reference to any usage, by whatever name called or any other performance obligation, if any, is to provide the upper limit for consumption, which by itself, does not create any additional performance obligation upon Cosmosamba IT Services Private Limited.

TERMINATION

Cosmosamba IT Services Private Limited may, without notice in its sole discretion, and at any time, terminate or restrict your use or access to 24acres (or any part thereof) for any reason, including, without limitation, that Cosmosamba IT Services Private Limited based on its judgement and perception believes you have violated or acted inconsistently with the letter or spirit of these terms and conditions or any applicable law.

INDEMNIFICATION

Submissions and unauthorized use of any information(s)/materials contained on 24acres may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations thereto and other applicable laws, statutes and its rules and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password.

You agree to defend, indemnify, and hold harmless, Cosmosamba IT Services Private Limited and/ or its associates, subsidiaries, their officers, directors, employees, affiliates, licensees, business partners and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of 24acres material or your breach of these terms and conditions or any applicable law.

Cosmosamba IT Services Private Limited will not be party to any legal proceedings between parties contracted through these Services. In case Cosmosamba IT Services Private Limited is sought to implicated in any legal proceedings, costs will be recovered from the party that names Cosmosamba IT Services Private Limited as a party to such proceedings. Cosmosamba IT Services Private Limited shall abide with any court order served on it through due process.

The user of 24acres is subject to 24acres Privacy Policy (https://24acres.in/privacy-policy).

ARBITRATION

If any dispute arises between a user/users and Cosmosamba IT Services Private Limited arising out of use of the website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of these terms and conditions, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by Cosmosamba IT Services Private Limited. Decision of the Arbitrator shall be final and binding on both the parties to the dispute. The place of arbitration shall be Hyderabad. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings.

SEVERABILITY OF PROVISIONS

THIS AGREEMENT between you and Cosmosamba IT Services Private Limited governs your use of 24acres. If any provision of these 24acres terms and conditions or part thereof is inconsistent with or is held to be invalid/void by or under any law, rule, order or regulation of any Government or by the final adjudication of any court, such inconsistency or invalidity shall not affect the enforceability of any other provision of the terms and conditions.

WAIVER

The failure of Cosmosamba IT Services Private Limited to exercise or enforce any right or provision of the terms and conditions of use shall not constitute a waiver of its right to enforce such right or provision subsequently.

GOVERNING LAW

By accessing 24acres you agree that the laws prevailing in India shall be the governing laws in all matters relating to 24acres as well as these terms and conditions.

JURISDICTION

Courts at Hyderabad, India alone shall have the exclusive jurisdiction in all matters relating to 24acres and these terms and conditions, irrespective of the territory and jurisdiction of your access to 24acres.

Cosmosamba IT Services Private Limited does not routinely monitor your postings to the web site but reserves the right to do so. However, if Cosmosamba IT Services Private Limited becomes aware of an inappropriate use of 24acres or any of its Services, Cosmosamba IT Services Private Limited will respond in any way that, in its sole discretion, Cosmosamba IT Services Private Limited deems appropriate. You acknowledge that Cosmosamba IT Services Private Limited will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, Cosmosamba IT Services Private Limited will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the Internet.

Cosmosamba IT Services Private Limited reserves all other rights.

VIOLATIONS

Please report any violations of these terms and conditions to Cosmosamba IT Services Private Limited at support@24acres.in